Welcome To  KSBR

Delivering the strategic insight that organisations need to make bold decisions

About Us

We offer strategic research for the development of new customer-driven propositions and communications.  We are idea-hungry and innovation-oriented, combining intellectual rigour with creative flair


See How Our Expertise Has Made a Difference!

“Our partnership with KSBR has proved invaluable to us over the years, allowing us to keep customer needs at the forefront of strategy development. Because they are truly multi-disciplinary their involvement in projects often includes idea generating and development of concepts to test, meaning they offer more insight than is sometimes the case elsewhere. They work extremely well with our teams and their reporting is clear and directional – it constantly sparks new ideas and developments at every level in the organisation and KSBR data forms an integral part of the company’s regular reporting and forecasting to DfT.”
Jack Murray, South Western Railway Customer Insight Manager
“The narrative we crafted in our Senedd election campaign was key to success – and was informed by KSBR’s superb research and engagement work. Elections are fast paced and challenging environments, but the team at KSBR made a real impression and helped deliver a hugely successful campaign”  
Louise Magee, Welsh Labour General Secretary
“KSBR’s focus groups with swing voters were instrumental in helping us develop the work of Unchecked UK, and being able to capture respondents’ unmediated views via video-selfies was also incredibly useful.  This paved the way for us to build up a group of well-known charities as supporters of Unchecked UK. ” 
Jon Cracknell, Unchecked UK Co-Founder

“KSBR are a trusted partner who stand out as truly understanding our business and our stakeholders. They respond to briefs quickly and accurately and deliver ready-to-implement guidance across comms, brand and propositions. Their insightful advice across our business has consistently helped to clarify strategy
and enable us to achieve our goals – they’re a pleasure to work with and well regarded right across the business.”

Jamie Ringsell, British Gas: Customer Strategy, Analytics & Research Senior Manager

Our Clients

Ready to Elevate Your Strategy?

Discover How We Can Help Your Business Thrive. Reach Out to Us Today to Start the Conversation.